Revalize
Identified - We are currently investigating reported issues with logging into the software. At this time, users seeking to reset their passwords are not receiving our emails. AQ SKU communications and nightly reports have been temporarily disabled. AQ is working with a third-party vendor to restore full system functionality. Further updates related to this incident will be posted here as they become available.
Aug 9, 15:35 EDT
Identified - The AQ engineering team has identified the cause of the issue. They are currently working to correct this. Once a fix is deployed, we will post another update.
Aug 3, 16:04 EDT
Investigating - We are currently investigating reported issues with the AQ Catalog Export Tool. At this time users may be unable to generate CSV files. The AQ engineering team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
Aug 3, 12:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 17:05 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 10:28 EDT
Update - We are continuing to investigate this issue.
Jul 20, 13:35 EDT
Update - We are continuing to investigate this issue.
Jul 20, 12:51 EDT
Investigating - We are currently investigating reported issues with printing Spec Sheet Book Reports in AQ. At this time users may be unable to print large cut-sheet book reports. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
Jul 19, 10:04 EDT

About This Site

Welcome to the Revalize status page. All known issues affecting AQ products are listed and tracked on this page.

Please reach out to our Customer Support team at support@revalizesoftware.com if you have questions or need additional assistance.

Note: Service interruptions may vary from customer to customer depending on the systems or services impacted.

AQ CPQ Operational
AQ CPQ Reports Operational
AQ Design Solutions Operational
AQ GO Operational
AQ OrderStatus Operational
AQ SKU Operational
AQ Insight Operational
AQ Insight Pro Operational
AQ Insight Reps Operational
AQ CPQ Projects API Operational
AQ Contacts API Operational
AQ OrderStatus API Operational
AQ Products API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022

Unresolved incident: AQ – Password reset emails, advance reporting features are down.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Completed - The scheduled maintenance has been completed.
Aug 5, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:00 EDT
Scheduled - The AQ CPQ application will undergo system maintenance tonight, Friday, August 05, from 9:00 pm – 10:00 pm ET. The maintenance will be for both the US and UK versions of the AQ software. Access to some AQ features may become unavailable during this time. Normal operation is expected to return by 10:00 pm ET.
Aug 5, 12:00 EDT
Aug 4, 2022

No incidents reported.

Aug 3, 2022

Unresolved incident: AQ Products API/Catalog Export Tool Outage.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022
Resolved - This incident has been resolved.
Jul 29, 16:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 27, 09:34 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 26, 17:53 EDT
Investigating - We are currently investigating reported issues with the AutoQuotes Catalog displaying a 404 - File or directory not found message on some Spec Sheets. At this time users may be unable to open some Spec Sheets. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
Jul 26, 14:49 EDT
Jul 28, 2022

No incidents reported.

Jul 27, 2022